LiveChat: Delight Your Customers, Boost Your Sales
Never miss another chance to connect with customers! With LiveChat, a powerful customer service platform, you can support customers on the go and offer a superb customer experience at all times. This mobile app works seamlessly even on poor internet connections, ensuring that you can provide top-notch support no matter where you are.
Join the thousands of companies around the world who trust LiveChat to enhance their customer service!
Features:
1. Customer details: Keep track of important customer information for personalized support.
2. Incoming message sneak peek & ready-to-go responses: See what customers are typing before they hit send and use pre-made responses for quickly addressing repetitive questions.
3. Multi-channel support: Engage with customers across various communication channels, such as live chat, email, and social media.
4. File sharing: Easily exchange files with customers to better assist them.
5. In-app and push notifications: Receive instant notifications regarding customer queries and respond promptly.
6. Agent list with editable profiles: Manage your team and customize agent profiles with relevant information.
And more!
Install LiveChat to:
1. Solve customer problems in a flash: Provide instant real-time answers, see what customers are typing before they send, and use ready-to-go responses to speed up support and boost customer satisfaction.
2. Support smarter, not harder: Take advantage of automation by using automated greetings, making product recommendations, streamlining chat routing, and enhancing customer engagement based on their website behavior.
3. Solve tickets anytime, anywhere: Manage complex cases using the built-in ticketing system within the Android app. Reassign tickets, organize cases in specific folders, and easily track ticket status.
4. Close more sales: Generate and qualify leads effortlessly, engaging customers while they browse your website. Support customers throughout their buying journey, improving their experience and increasing sales opportunities.
5. Cut costs: Scale your customer service efficiently by offering support to multiple visitors simultaneously. Reply faster, improve productivity, and maintain high customer satisfaction without increasing headcount.
Visit our website www.livechat.com to learn how you can scale your business with LiveChat.
Install LiveChat on your mobile device today and start improving your customer service within minutes. Support your customers wherever you are and offer a superb customer experience at all times!
